Outsourcing Solutions
The SOFT LABSNA approach begins with experienced business and technical professionals who know how to communicate with client teams, management, technical staff and consultants. We offer flexible pricing and delivery models for our solutions to include: Blended Rates, Fixed Price Projects, Time & Materials, Staff Augmentation and Hybrid Solutions. Each engagement is assigned a relationship manager to ensure on-time, on-budget delivery. Our Project Management Office provides additional support by acting as a liaison between the client and project teams and offering guidance and assistance during the transition period
Our Service Offerings
At SOFT LABSNA, we provide a comprehensive suite of IT outsourcing solutions, ranging from multi-year enterprise-level engagements to short-term projects. Our service offerings include:
Application Outsourcing and Maintenance, including Production Support- Application Development and Integration
- Software Quality Assurance
- Web Development & Support
- Business Process Management
- Legacy System Support
- Offshore Staff Augmentation
Importance
Finally, we understand the importance of exceeding expectations by delivering on-time, high-quality services. As such, for every engagement, we:
Implement control procedures to ensure proper change management.
Clearly define the scope of our agreements in a statement of work, including service level agreements.
Communicate our progress frequently and clearly, highlighting those situations that may potentially impact commitments.
Record, track and report metrics to enable accurate measurement of our productivity and assessment of our performance, as well as our ability to meet and exceed our commitments.
In short, SOFT LABSNA’ seamless delivery and depth of experience results in quality outsourcing solutions at a much lower cost than our clients' traditional internal resources.
